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300Fitness

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Membership desk

Membership Management

Work from top to bottom: deal with new sign-ups first, manage existing members second, then review payment history if needed.

1. Pending actions 2. Members 3. Payments
Step 1

Action queue

Prioritise anything that needs staff attention now.

Pending self registrations

Approve new registrations, edit details if needed, then choose card, cash, or goodwill.

Needs action 0 pending
Step 2

Membership records

Search, edit, renew, ban, re-issue passes, or remove members.

Member Number Plan Expiry Status Actions
Step 3

Payment support

Use this after processing memberships to check recent card payment attempts and outcomes.

Time Type Name Membership Amount Method Status
Loading payments...

Latest scan

Live check-in result while using Membership Management.

Access alerts

Denied scan-ins that may need staff attention.

Quick issue

Day Pass

Capture the visitor name and email, choose cash or card, then issue the Day Pass. A copy of the gym terms can be emailed to the visitor for their records.

Required so the Day Pass confirmation and gym terms can be sent to the visitor.
Day Pass price: £3.00. Once issued, the visitor is automatically checked in and will appear in Fire Safety immediately.

Terms note: By purchasing or using a Day Pass, the visitor agrees to the 300Fitness gym rules and terms of use. A copy should be emailed to the address provided and/or made available at reception.
Complimentary / goodwill

Record Goodwill

Use this when the owner gives something away without taking payment, such as a membership, protein shake, day pass, refund gesture, or a saved custom category.

Use “Other” for a one-off item, or add a category to keep it in this list for future use.
Enter the usual selling value. This records the goodwill value, not money taken.
This records the item as Goodwill / waived with £0.00 charged, while keeping the normal value for reporting and audit history.
Point of sale

Shop Sale

Record a paid sale for drinks and supplements. Cash sales are recorded immediately; card sales are sent to the terminal and added to Payment Support once approved.

New items are saved centrally with their price, so they appear for staff on every device.
This is money taken and is recorded as a real sale in Payment Support.
This records a paid shop sale with the selected amount. It is not a Goodwill item and will appear in Payment Support and audit history.

Fire safety view

Quick access emergency view. Shows the number of people currently checked in today

Checked in today
0
Open sessions now
0
Day pass users today
0
Total present estimate
0

Instruction

Use this only if needed for evacuation or emergency headcount.

Checked-in today

Name Type Contact Check-in time Status
Email Centre

Send member emails

Send a standard branded 300Fitness email to all members, a filtered group, or selected individuals.

1. Choose recipients

Choose an audience to see recipients.

2. Compose email

Available fields: {{firstName}}, {{fullName}}, {{membershipNumber}}, {{membershipType}}, {{expiryDate}}

3. Preview and send

Recent email activity

Campaign and test-send events from the audit log.

Commercial performance

Sales dashboard

Loading commercial performance…

Day Pass sales
—
—
Membership sales
—
—
Shop sales
—
—
Goodwill issued
—
—

Sales trend

Approved takings by day. Goodwill is reported separately because it is not cash revenue.
Total sales
—
Day PassMembershipShop

Revenue mix

Active members
—
People in today
—
In gym now
—
Day passes today
—
Banned members
—
Audit history
A simple record of important actions taken in the system.
Most recent actions first
When Action Type Name Summary
Loading audit history...

How to use this demo

High-level guide for testers and reviewers.

1. Reception View

This is the large face-check screen for reception staff. It shows the latest person scanned in, their photo, and whether they should be allowed in or asked to visit reception.

2. Scan In / Out

Use this screen to simulate a member scanning their QR code.

  • Scan in checks whether the membership is valid.
  • Scan out ends the live session if one is open.
  • If the membership is expired, the pass will show red and prompt the member to visit the desk.

3. Membership Management

This is the main working area for reception and membership staff.

  • Pending self registrations shows new sign-ups waiting for approval.
  • Staff can take card or cash payment from that queue.
  • Edit lets staff correct a pending registration before payment is taken.
  • Cancel removes a pending registration.
  • Member list is where staff can edit members, renew memberships, or block / ban a member.

4. Self Registration

This is the customer-facing sign-up screen.

  • The customer enters their details and takes a photo.
  • When they submit, the Terms & Conditions pop up.
  • Once accepted, the registration is sent to Pending self registrations for staff review.

5. Day Pass

The Day Pass flow creates a payment request for the membership team. Staff then process that request in Membership Management using card or cash.

6. Commercial

This area shows demo business information such as revenue, attendance, and top members.

7. Fire Safety

Use the fire icon to open the attendance table for the day. This shows who has checked in and can be used for a headcount during an evacuation.

8. Membership export

The Download membership check file button exports a simple member check list with membership number, expiry date, and status. This is useful as a minimal backup or manual lookup file.

9. Demo notes

  • Email previews are for demonstration only.
  • QR codes and payment flows are simulated for the demo.
  • Data is stored in the browser for demo purposes unless cleared.

Edit pending registration

Update the details before taking card or cash payment.

Pending registration preview

Edit member

Simple membership editor for the demo.

Member preview
Renew membership
Re-issue registration email
Use this if the member has lost their QR code or registration email. This sends the same welcome email again.

Delete member

Please confirm this is the correct person before deleting.

Member photo
Name
-
Membership status
-
Membership type
-
Expiry date
-
Membership number
-
Email
-
Phone
-
Warning: This will permanently delete the member from the system.

Ban reason

View the active ban details for this member.

Ban member

Set a temporary or permanent ban.

Terms & Conditions

Please read before submitting.

300 Fitness – Terms & Conditions & Gym Rules

Induction

  • Upon joining, all members will be offered the opportunity to complete a gym induction to learn how to use equipment safely. This is strongly recommended.
  • 300 Fitness accepts no responsibility or liability for personal injury where equipment is used without completing an induction with a qualified member of staff.
  • Induction sessions can be booked at reception.
  • If you are unsure how to use any equipment, you must seek guidance from a qualified member of staff before use.


General Rules

  • Appropriate gym attire must be worn at all times. This includes suitable workout clothing and proper footwear.
  • Items such as jeans, boots, sandals, flip-flops, or workwear are not permitted. Members not dressed appropriately may be asked to leave.
  • You must not use the gym under the influence of alcohol, drugs, tranquilizers, or any substance that may impair your ability to exercise safely.
  • 300 Fitness reserves the right to refuse entry or remove any member believed to be under the influence or unfit to train.
  • All equipment and weights must be returned to their designated place after use.
  • Lockers are for use during your training session only. Any items left overnight will be removed and placed in lost property.
  • Equipment must be used correctly and respectfully. Misuse of equipment may result in termination of membership.
  • Aggressive, abusive, anti-social, or threatening behaviour towards staff or members will not be tolerated.
  • Any such behaviour will result in immediate termination of membership and may be reported to the police if necessary.
  • Members are responsible for their own personal belongings at all times.
  • 300 Fitness accepts no liability for loss, theft, or damage to personal property.
  • Smoking and the use of e-cigarettes are strictly prohibited throughout the premises.
  • Breach of this rule may result in termination of membership.
  • Pets are not permitted inside the gym, with the exception of registered assistance dogs.


Mobile Phone Policy

  • Mobile phones may be used for workout tracking or essential communication only.
  • Excessive use of mobile phones is not permitted. This includes scrolling, texting, watching videos, or using social media while occupying gym equipment between sets.
  • Members must remain considerate and allow others fair access to equipment.
  • Filming or recording within the gym is strictly prohibited without prior consent from staff and any individuals who may be captured.
  • Any member found recording others without consent may have their membership terminated.

Processing payment

Record this once the card payment has been taken.